Only support orders from the United States
Due to the volatility of international shipping and to ensure the quality of our service, we currently only support orders from the continental United States.
Any subsequent adjustments will be announced on our website without prior notice. We apologize for any inconvenience this may cause you.
Delivery Time: 4-9 business days
Our delivery time is 4-9 business days, of which order processing time is 1-3 business days and shipping time is 3-6 business days.
Delivery time = order processing time + shipping time.
If the shipping time is longer than 9 business days, please email us at [email protected] and we will refund or reship your order.
Not shipped for more than 3 business days
If your order has not been shipped for more than 3 business days, you can contact us at [email protected] and we will process your order as soon as possible.
Our service hours are Monday-Friday/9:00AM-9:00PM (EST).
Orders placed after 9:00PM will be prioritized on the next business day.
Orders are not processed on weekends.
Free Shipping Delivery
We use Standard Shipping, which offers free shipping package for all orders sitewide.
We ship from 102 Fidelity Blvd, Raleigh, North Carolina with a shipping time of 3-6 business days.
Sales Tax/Remittance Fee
Sales tax/remittance fees are the responsibility of the consumer.
Goods Lost in Transit
If the bow maker you purchased is lost in transit, please email [email protected] and we will send you a replacement.
If you have any questions about the content of this page, please contact our customer service staff Bothe Marcey at [email protected] and we will resolve the issue for you within 1 business day.